Operations Analyst

Overview

Job Title: Operations Analyst

Company: Sleek

Job Details

• Job Type: Full-time

• Pay: ₹8,50,000 – ₹10,00,000 per year

• Location: Remote with flexibility (Work from home 3–4 days/week)

Benefits

• Health insurance

• Paid time off

• Work from home flexibility

• Remote work from anywhere (1 month/year)

• Access to PA flexi benefits scheme (location-dependent)

• Generous holiday schedule

• Personal and professional growth opportunities

• Training programs (internal/external)

• AI innovation exposure

• Certified B Corp culture

• Environmental initiatives (e.g., tree planting, paper saving)

About Sleek

Sleek is a fast-growing, tech-enabled company that simplifies back-office operations for micro SMEs through proprietary software and AI. Headquartered in Singapore with operations in Hong Kong, Australia, and the UK, Sleek has:

• 15,000+ customers

• 450 employees

• Achieved >70% annual revenue growth since 2017

• Recognition from Financial Times, Forbes, Straits Times, and LinkedIn

• Backing from world-class investors

• A goal to become one of Asia’s leading tech-enabled unicorns

Our Business Segments

1. Corporate Secretary: Automation of company incorporation, filings, and more

2. Accounting & Bookkeeping: AI-enhanced services using proprietary SleekBooks

3. FinTech Payments: Digital banking solutions for entrepreneurs

Mission of the Role

The Operations Analyst supports Sleek’s FinTech operations by ensuring seamless product management, reporting accuracy, and continuous process improvement—delivering a world-class financial service experience.

Key Responsibilities

• Manage FinTech operations and related projects independently

• Track product requirements, feedback, and issues via internal tools (RAID logs)

• Prepare and deliver weekly reports on onboarding, transactions, revenue, and MAUs

• Identify and solve operational issues in coordination with stakeholders

• Support transactional reconciliations between banking data and internal systems

• Take on more complex responsibilities over time in product and operations

Requirements

• Bachelor's degree in Banking, Finance, Engineering, or a related field

• Minimum 2 years' experience in Banking, FinTech, Financial Services, or Consulting

• Understanding of B2B payments and FinTech industry is a strong advantage

• Client-facing experience

• Strong interpersonal and communication skills

• Experience with financial operations, reconciliation, and data analysis

• Project management exposure (Agile/sprint documentation)

• Proficient in Excel or Google Sheets for data analysis and reporting

Our Culture

• Humility & Kindness: We hire for humility and encourage a collaborative, inclusive culture

• Flexibility: Adjust your work hours as needed; output and communication are what matter

• Growth: High-responsibility roles with fast learning, mistake-tolerance, and decision-making

• Sustainability: Certified B Corp with goals to be carbon neutral by 2030

Interview Process

1. Introductory Call (30 mins): Chat with HR to explore your background and goals

2. Hiring Manager Interview (45 mins): Assess technical fit and experience

3. Stakeholder Interview: Evaluate collaboration and project experience

4. Behavioral Fit Assessment (30 mins): Discuss cultural alignment with HR/Leadership

5. Reference Checks + Q&A with COO: Final stage including open discussion and reference validation

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