Overview

Job Details

Position

Employee Advisory Specialist – HR

Type of Work

Full-time | Hybrid Work

Location

Pune, Maharashtra, India

About BP

At BP, our people are our most valuable asset. The People, Culture, and Communications (PC&C) function fosters an inclusive, diverse, and thriving workplace. As an integrated energy company, PC&C is undergoing a major transformation to become more competitive, responsive, and customer-focused.

We are expanding in key locations such as India, Hungary, Malaysia, and Brazil, providing exciting opportunities to shape a fast-paced, dynamic PC&C function.

If you're passionate about people, ambitious, and ready to build something groundbreaking, this role is for you.

Key Responsibilities

✔ Employment Law & Policy Application

• Apply employment law and BP policies to resolve complex, sensitive, and exceptional inquiries, complaints, and incidents with judgment and compassion.

✔ Employee Support & Coaching

• Participate in live interactions with employees to assist the team.
• Coach People Care Advisors to improve the employee experience and foster their professional growth.

✔ Case & Inquiry Management

• Utilize customer relationship management tools to apply best practices in case management.
• Work closely with business partners and centers of expertise to manage inquiries, complaints, and incidents effectively.

✔ Data Insights & Process Improvement

• Analyze trends and insights to enhance knowledge base, team performance, training, and processes.
• Use Continuous Improvement (CI) methodologies to optimize local and global HR practices.

✔ Stakeholder Engagement

• Represent the Employee Advisory team within PC&C’s internal network.
• Collaborate with HR teams and business stakeholders to ensure smooth operations.

✔ Policy & Quality Management

• Maintain internal knowledge bases and develop resources to support HR practices.
• Lead quality assurance and policy management initiatives to enhance team experience and service standards.

Ideal Candidate Profile

Qualifications & Experience

✔ Degree from a university or equivalent work experience
✔ 2–5 years in a shared services HR environment
✔ At least 1 year of coaching experience (preferred)
✔ Experience as an HR practitioner or generalist
✔ Proven ability to navigate a tiered support model

Skills & Competencies

✔ Customer Service & Problem-Solving

• Strong customer service mindset and problem-solving approach
• Uses common sense and judgment to find effective solutions

✔ Technical & Analytical Abilities

• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong numeracy and analytical thinking to interpret data and support decisions

✔ Communication & Collaboration

• Excellent written and verbal communication skills
• Ability to build relationships and collaborate with business and HR teams

✔ Adaptability & Leadership

• Strong decision-making abilities
• Works well in a fast-changing business environment
• Proven success in managing large-scale projects or programs

Why Join BP?

At BP, we offer a supportive, inclusive culture with numerous benefits, including:

???? Diversity & Inclusion – We foster an environment where everyone is valued.
???? Career Growth – Access to world-class learning and development opportunities.
⚖️ Work-Life Balance – Flexible work options, hybrid work model.
???? Health & Well-being – Comprehensive life & health insurance, medical care.
???? Modern Workspaces – Collaboration spaces in a state-of-the-art office environment.
???? Innovation & Impact – Be part of transforming HR practices globally.

Additional Details

✔ Travel Requirement – Up to 10% travel may be required.
✔ Relocation Support – Not available for this role.
✔ Equal Opportunity Employer – BP is committed to diversity, equity, and inclusion.

Ready to reinvent your career? Apply now! ????