Ecommerce Assistant

Overview

Job type

• Full-time

Shift and schedule

• Day shift

 

Location

Bandra West, Mumbai, Maharashtra

 

Full job description

Role: E-Commerce Assistant
Location: Bandra Studio | Full-time

Key Responsibilities:

• Product Listing & Management:

Upload and update products on Shopify and other marketplaces (e.g., Myntra, Ajio), ensuring accurate images, descriptions, SKUs, and pricing.

• Order Fulfillment:

Track and process online orders, coordinate with operations for timely dispatch, generate shipping labels, and update order statuses.

• Inventory Coordination:

Monitor stock levels, assist in stock audits, and flag low inventory or fast-selling SKUs for restocking.

• Customer Support:

Respond to customer queries via email, WhatsApp, and social media, providing information on orders, sizing, and custom requests.

• Content & Creative Support:

Collaborate with the design and marketing team to manage product visuals and creatives for listings and campaigns.

• Marketplace Operations:

Assist in handling portals like Myntra Partner Panel, Ajio Seller Central, etc., including raising returns, tracking RTOs, and coordinating claims.

• Reports & Analytics:

Maintain basic reports for sales, returns, order volumes, and assist in preparing insights for monthly reviews.

Job Type: Full-time

Schedule:

• Day shift

Supplemental Pay:

• Quarterly bonus

Experience:

• E-Commerce: 1 year (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

Application Deadline: 23/06/2025
Expected Start Date: 20/06/2025